Frontline team — cut-out on an aqua field
After hours team — cut-out on an aqua field
Speakonce.
9:41
Sunday 6 July · Night shift

Evening, Sam

SO
Handover from Duty Manager · 22:58
4 things
First up — bin store gully pump

Today2

Bin store gully pump tripped
With Otis Maintenance · reply by 6pm
Visitor fobs down to four — order placed
Sorted · 21:40
What’s happened?
Contractors — cut-out on an aqua field
Managers — cut-out on an aqua field

Keep the right people in the loop.

The issue reaches them with its history and next action.

Speak once. Get the job moving. Keep the right people in the loop.

Swipe through four steps showing Spring It receiving an issue, moving it to the right person, and keeping the team informed.

The Spring It principle

Nothing disappears
between shifts.

Shifts change. What the building knows shouldn’t.

Rivera, Block B · LIFT 2
  1. 17:42Fault reported
  2. 18:05Engineer attended
  3. 18:12Controller required
  4. Shift changes09:04ETA confirmed · 11:30
The same thread, still there the next morning.

Messages move.
Spring It moves the work.

Without a shared thread

The issue is everywhere.

  1. WhatsApp

    Lift 2 out again.

  2. Phone call

    Engineer says it needs a controller.

  3. Handover

    Still waiting for an ETA.

09:04“Does anyone know what happened?”

With Spring It

The work stays together.

Rivera, Block B · LIFT 2
Owner
Approved lift contractor
Next
Confirm controller ETA
Answer
ETA 11:30 · morning shift notified

09:04The next shift starts with the next action.

How it works

Say what happened.
Spring It takes it from there.

You17:42

Speak once.

Say what happened while it is fresh. No form. No perfect report.

Rivera, Block B · Concierge
0:07

“Lift 2 is out again. The doors won’t open. Residents affected.”

Spring It17:43

Gets it to the right person.

The location, fault, and history go with it.

Sprung to

Approved Lift Contractor

Lift 2 out again

Sent with the location, the fault, and the history.

UndoSend correction

Spring It09:04

Brings the answer back.

The ETA, action, blocker, proof, and handover all return to the same thread.

Approved Lift Contractor replied
ETA
Part delivery · 11:30
Action
Controller part ordered
Blocker
Lift remains offline
Proof
Engineer photo attached

Handover updated · Morning shift notified

For the people who run the building

See what needs
your judgement.

Glance shows what needs your call now. Log keeps the full history.

Start with one building

Move real issues faster.

Nothing gets forgotten when shifts change.